Exchanges and returns
Are you not 100% satisfied with the purchased product? We think this is a great pity and would love to hear what we can do to meet your expectations.
You can return your order up to 30 days and we will make sure that the money is back in your account within 5 working days after receipt.
Simple returns in 3 easy steps
Step 1: Download the return form here and fill it out completely.
Step 2: Send your order
Send your items together with the fully completed return form back to the return address listed on the form. Make sure that your return shipment is always provided with a track and trace code to avoid misunderstandings. You as the sender remain at all times responsible for the shipment.
Step 3: Receive the purchase amount back on your account.
After receiving and checking the returned item we will refund the purchase amount to your account within 5 working days.